The business’ success depends on a lot of factors—product or service quality, effective marketing, the business owners, and most importantly, the people behind the business, the employees. You may have the best product or the most effective marketing strategy, but all these will be ineffective without an efficient and well-functioning business organization. An effective business organization makes sure that all aspect of the business is being handled in an efficient manner. This includes effective human resources management, records management deployment, and financial operations, among others.
The biggest determining factor that affects business organization behavior is the company’s corporate culture itself. A positive corporate culture guides the employees towards efficiency and ethical behaviors. However, a negative corporate culture triggers unethical actions that negatively affect the business’ efficiency and success. The first step to prevention is recognition. Some corporate officers might not know what behaviors will have a negative effect on the company. Much like an early warning device, here are some of the harmful behaviors that need to be avoided in a business organization:
We all know that one person whose sole aim is to be the best at anything—most number of sales calls, fastest at completing projects, and logs in the most number of overtime hours. Taken alone, it may not seem negative; it may even be viewed as hyper-efficiency. However, the danger lies when due to over-competitiveness, the person resorts to unethical behavior to keep his top position. Say for example, a sales agent with skyrocketing sales, who in fact stole clients from his co-employees, or manipulated his sales data. If the managers fail to inquire as to the methods how he achieved such results, it may encourage his co-employees to do the same just so they can achieve the same results. In time, this behavior will negatively affect sales performance of the whole team, with the business eventually the one suffering.
Lack of moral leadership
Anent to the previous, the absence of moral leadership will have the biggest effect on corporate behavior. If the managers and the business leaders are exhibiting unethical behavior, it acts as a license for the rank-and-file employees to follow suit. This unethical behavior is evident on some of these instances—a manager taking credit for the successes of the team, without even lending a hand, or a manager engaging in fraudulent manipulations of data.
However, poor corporate culture doesn’t just mean patently negative behaviors. Employees who engage in negative behaviors can readily be countered by an effective discipline process. Discipline includes effective and sufficient company policies, as well as procedures for enforcing compliance and penalizing non-compliance. These penalties can include suspension and termination, subject to the country’s labor laws. Thus, there should be a body of company policies that every employee should have notice of. It can be integrated in their contracts or published and provided to them for review. Aside from this, there should be an independent group of people who handles the discipline process effectively. These factors determine the success of the business despite errant behaviors in the employee pool.